Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitorsand service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of thispolicy.

1.4 Our website assumes that you would not like to receive direct marketing communications and we limit the publication ofyour information to anyone outsideThe Maker Journal and The Make Bazaar.

1.5 In this policy, “we”, “us” and “our” refer toThe Maker Journal and The Make Bazaar. For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from SEQ Legal ( https://seqlegal.com).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) we are not using personal data that we did not obtain directly from you;

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services (“usage data“). The usage data may include [your IP address, geographical location, browser type and version, operatingsystem, referral source, length of visit, page views and website navigation paths, as well as information about the timing,frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processedfor the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimateinterests, namely monitoring and improving our website and services.

3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account datais you. The account data may be processed for the purposes of operating our website, providing our services, ensuringthe security of our website and services, maintaining back-ups of our databases and communicating with you.The legalbasis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, shipping address, billing address, telephone number,email address, measurements. The profile data may be processed for the purposes of enabling and monitoring your use ofour website and services. The legal basis for this processing is our legitimate interests, namely the proper administrationof our website and business.

3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include articles, films, editorials or narratives of interest. Thesource of the service data is you. The service data may be processed for the purposes of operating our website, providingour services, ensuring the security of our website and services, maintaining back-ups of our databases and communicatingwith you. The legal basis for this processing is our legitimate interests, namely the proper administration of our websiteand business.

3.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be edited or deleted for the purposes of enabling a properand ethical service. The legal basis for this processing is our legitimate interests, namely the proper administrationof our website and business.

3.7 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data, mainly emails, may be processed for the purposes of responding to yourquestions, offering, marketing and selling relevant goods and/or services to you. The legal basis for this processingis providing you with answers to your enquiries.

3.8 We may process information relating to transactions, including purchases of goods, that you enter into with us and/orthrough our website (“transaction data“). The transaction data may include your contact details and the transaction details.Note that we do not collect any payment details such as card numbers. The transaction data may be processedfor the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legalbasis for this processing is the performance of a contract between you and us and/or taking steps, at your request, toenter into such a contract and our legitimate interests, namely our interest in the proper administration of our websiteand business.

3.9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters](“notification data“). The notification data may be processed for the purposes of sending you the relevantnotifications and/or newsletters]. The legal basis for this processing is the performance of a contract between you andus and/or taking steps, at your request, to enter into such a contract.

3.10 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associatedwith the communication. Our website will generate the metadata associated with communications made using the websitecontact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping.The legal basis for this processing is our legitimate interests, namely the proper administration of our website andbusiness and communications with users.

3.12 We may process any of your personal data identified in this policy where necessary for the establishment, exercise ordefence oflegal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processingis our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legalrights of others.

3.13 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining ormaintaininginsurancecoverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests,namely the proper protection of our business against risks.

3.14 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may alsoprocess any of your personal data where such processing is necessary forcompliance with a legal obligation to which we are subject, or in order to protect your vital interests or thevital interests of another natural person.

3.15 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.1 We may disclose your personal data to any member of ourgroup of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofaras reasonably necessary for the purposes, and on the legal bases, set out in this policy.

4.2 We may disclose your personal data to ourinsurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaininginsurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legalclaims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3 We may disclose Profile data, Enquiry data, Transaction data or Correspondence data to oursuppliers identified at http://themakerbazaar.com/makers/ insofar as reasonably necessary for order and customer service fulfillment.

4.4 Financial transactions relating to our website are handled by our payment services providers,PayPal andStripe. We will share transaction data with our payment services providers only to the extent necessary forthe purposes of processing your payments, refunding such payments and dealing with complaints and queries relating tosuch payments and refunds]. You can find information about the payment services providers’ privacy policies and practicesat https://www.paypal.com/en/webapps/mpp/ua/privacy-fulland https://stripe.com/sg/privacy.

4.5 We may disclose your enquiry data to one or more of those selected third partysuppliers of goods and services identified on our website for the purpose of enabling them to contact you sothat they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a datacontroller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party willsupply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal datawhere such disclosure is necessary for compliance with alegal obligation to which we are subject, or in order to protect your vital interests or the vital interestsof another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment,exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countriesoutside the European Economic Area (EEA).

5.2 We have offices and facilities inSingapore. The European Commission has made an “adequacy decision” with respect to the data protectionlaws of each of these countries. Transfers will be protected by appropriate safeguards, namely the use of standard dataprotection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://www.eugdpr.org/.

5.3 The hosting facilities for our website are situated inSingapore. The European Commission has made an “adequacy decision” with respect to the data protectionlaws. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adoptedor approved by the European Commission, a copy of which you can obtain from https://www.eugdpr.org/.

5.4 Clothing and apparel providers are situated inMalaysia andIndonesia. The European Commission has made an “adequacy decision” with respect to the data protectionlaws. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adoptedor approved by the European Commission, a copy of which can be obtained from https://www.eugdpr.org/.

5.5 You acknowledge that personal data that you submit for publication through our website or services may be available,via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply withour legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purposeor those purposes.

6.3 We will retain your personal data as follows:

(a) Transaction data will be retained for a minimum period of1 year and for a maximum period of6 years.

(b) Usage data, Service data, Publication data, Enquiry data, Notification data and Correspondence data will be retainedfor a minimum period of6 months and for a maximum period of3 years.

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained.In such cases, we will determine the period of retention based on the following criteria:

(a) The period of retention of account data and profile data will be determined based on last usage. Passive profiles maybe kept open for a minimum of6 months and a maximum of3 years.

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessaryfor compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vitalinterests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may also notify you of changes to this policy by email or through the private messaging system on our website.

8. Your rights

8.1 You may instruct us to provide you with any personal information we hold about you; provision of such information willbe subject to:

(a) the payment of a fee (currently fixed at SGD 20); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passportcertified by a solicitor or bank plus an original copy of a utility bill showing your current address).

8.2 We may withhold personal information that you request to the extent permitted by law.

8.3 You may instruct us at any time not to process your personal information for marketing purposes.

8.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketingpurposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketingpurposes.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browserand is stored by the browser. The identifier is then sent back to the server each time the browser requests a page fromthe server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be storedby a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date;a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that westore about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website. Cookies usedfor this purpose are:wordpress_[hash];

(b) status – we use cookies to help us to determine if you are logged into our website. Cookies used for this purpose are:wordpress_logged_in_[hash];

(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you.Cookies used for this purpose are:wp-settings-{time}-[UID];

(d) shopping cart management – we use cookies to store information about the shopping cart as a whole and to know when thecart data changes. We also have a cookie that contains a unique code for each customer so that it knows where to findthe cart data in the database. No personal information is stored. Cookies used for this purpose are:woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session;

(e) advertising – we donot use cookies to help us to display advertisements.

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We useGoogle Analytics to analyse the use of our website. Google Analytics gathers information about website use bymeans of cookies. The information gathered relating to our website is used to create reports about the use of our website.Google’s privacy policy is available at: https://www.google.com/policies/privacy/.The relevant cookies are:_ga, _gid, _ga, AMP_TOKEN, __utma, __utmt, __utmb, __utmc, __utmz and__utmv.

11.3 We do not publishGoogle AdSense interest-based advertisements on our website.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browserto browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookiesvia these links:

(a) https://support.google.com/chrome/answer/95647?hl=en(Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/(Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);

(e) https://support.apple.com/kb/PH21411(Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of our websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1 This website is owned and operated by The Maker Journal.

13.2 We are registered inSingapore under registration number201726094Cand our registered office is at287 Ocean Drive03-10 OceanfrontSingapore 098530SINGAPORE.

13.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form; or

(c) by email, using the email address published on our website.

14. Data protection officer

14.1 Our data protection officer’s contact details are:info@themakerjournal.com.